Frequently asked questions by parents
Where is my child's login?
Your child's login should be stuck into the back of their reading record book. Please contact the school office if you wish for a new login.
What devices can my child use?
Hardware and Operating System Recommendations
- Screen resolution of 1024 x 768 or above
- Windows 7 or above; Mac OS-X 10.6 or above
Tablets & Mobiles:
We recommend the latest version of these mobile operating systems:
*The latest versions of Dell Touchscreen (Edge), Chromebook (ChromeOS), Samsung Galaxy (Android), and the iPad Air and Mini (iOS) are all supported.
Web Browser Recommendations
We recommend using the latest version of these browsers for faster access, fewer crashes and screen freezes, and improved security:
- Google Chrome
- Apple Safari
- Microsoft Edge
- Microsoft Internet Explorer
What can my child do on Education City?